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Using telehealth to expand access to HIV care

People with HIV can receive care remotely from providers who specialize in HIV care.

Man waving at his doctor on a computer screen

People who receive an HIV diagnosis should begin treatment as soon as possible. They should receive comprehensive primary care from experienced, knowledgeable providers. Telehealth is a strategy to support quick initiation of HIV treatment.

The Pittsburgh Area Center for Treatment at University of Pittsburgh Medical Center Presbyterian-Shadyside has been supporting adults and pregnant persons with HIV through the Ryan White HIV/AIDS Program, Parts C and D. They offer patients the option to access care via telehealth. Many patients do not live near the medical center. Using telehealth, patients can access their appointments from their home.

Providers also established freestanding telehealth clinics in outlying counties to connect patients to care. This allows patients who lack internet access or have limited experience with technology to receive care remotely. An on-site nurse can conduct a full body exam. Local labs provide blood draws. The program reports that patients who access care using telehealth often have fewer missed appointments. This helps them stay in care and maintain an undetectable viral load.
 

Patients who access care using telehealth often have fewer missed appointments. This helps them stay in care and maintain an undetectable viral load.

Implementing telehealth can improve health equity and access for all people with HIV, but especially for those that are underserved.

Patients have the option to schedule an in-person or virtual visit. Some HIV care delivery requires in-person visits. These include vaccinations, pap smears, and injectable medications. Other parts of their care can be delivered via telehealth. Implementing telehealth can improve health equity and access for all people with HIV, but especially those who are underserved.