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How do I schedule a telehealth appointment?

Many different types of health care providers are now using telehealth. Learn how to make an appointment with them.

Illustration of a person holding a mobile phone and using their finger to touch a button onscreen to begin a search of the telehealth.hhs.gov website.

Does my health care provider offer telehealth?

Check if your health care provider offers telehealth. When you call, you can ask:

  • Do you do telehealth visits?
  • What health problems can you treat with telehealth?
  • Is telehealth right for my health issue?
  • How do I set up a telehealth visit?

Did you know?

Some providers offer on-demand services. This means you can speak to a provider right away without an appointment. Learn more from your provider or health insurance plan.

Can I find telehealth service through my insurance?

Your health insurance company can help you find health care providers who provide care using telehealth. They can also tell you about telehealth services that you can use on your computer or smart phone.

To learn more, call your health insurance company or visit their website.

If you have Medicare, there is a tool called care compare. It helps you find Medicare providers near you. After you enter your zip code, city, state, or county, you will see a list of providers near you. If you select the telehealth indicator, you can see which providers offer telehealth.

Make sure your health insurance pays for telehealth.

  • Call your health insurance company to ask if they pay for telehealth.
  • Check that your health care provider takes your health insurance.
  • Find out if you need to pay some of the costs and how much.

Read more on how to pay for telehealth.

How else can I get telehealth services?

If you cannot get telehealth care from your health care provider or health insurance company, you have other choices:

  • If you are experiencing a medical emergency, there are free emergency phone numbers you can call for help.
  • Health centers help everyone even if you can't pay a lot. Health centers provide care to people with no health insurance, Medicaid, Medicare, or private health insurance. Look for a health center close to you.

More information:

What do I need to use telehealth? — Health Resources and Services Administration

What if I’m having trouble using telehealth? — Health Resources and Services Administration