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Preparing patients for telehealth

The transition to telehealth is an adjustment for patients as well as health care providers. By preparing your patients for remote medical care, you help ensure their comfort and maintain quality care.

Woman at desk having a telehealth appointment.

Announcing the availability of telehealth services

Promoting telehealth helps build awareness about how patients can easily access care and services you provide. It's also an opportunity to remind patients not to put off routine and preventative care appointments.

Introducing patients to telehealth

Help patients better understand what telehealth is, the benefits of virtual health care, and how to schedule a telehealth appointment.

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Obtaining informed consent

Once your patient decides to make a telehealth appointment, you may be required to get their official informed consent.

Getting patients set up with telehealth technology

How to work with your patients to set up and troubleshoot your telehealth platform.

Helping patients prepare for their telehealth appointment

Patients who are new to virtual visits may need extra guidance about what to expect and how to prepare.

Conduct a telehealth physical exam

Routine physical exams are an important part of any patient's care plan. Learn how to conduct them virtually.

Creating an emergency plan

Planning can go a long way in preparing you for an emergency situation and for setting expectations with your patients.

Telehealth and remote patient monitoring

Remote patient monitoring through telehealth can manage and track certain health conditions.

Telehealth Partner Toolkit

Help patients and their caregivers learn about telehealth and successfully prepare for virtual visits.