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Best practice guide

Telehealth for behavioral health care
For providers Best practice guides Telehealth for behavioral health care Preparing patients for telebehavioral health

Obtaining informed consent for telebehavioral health

Once your patient makes a telebehavioral health appointment, you may be required to get their informed consent. Depending on state laws, patients can give informed consent through signed paperwork, completed before the appointment and/or through verbal consent, taken at the beginning of each session.

Informed consent laws — and the minimum age for consent — vary by state, but these basic steps are always a good idea:

  • Explain what the patient can expect from the telehealth visit — including potential risks — and what their rights are.
  • Explain to minors what information may be shared with parents or guardians.
  • Check in with the patient about their responsibilities during a telebehavioral health visit. This might mean specific steps like wearing headphones and finding a place to be alone during the visit to ensure privacy on their end.

Tip: Make sure to have your medical and intake forms reviewed by your legal team.

More about informed consent:

Last updated: February 25, 2021