Woman sitting on chair using tablet with a doctor on the screen. Three bubbles appear in front of her with three heads. One has a jumble of lines on it, the other has puzzle pieces, and the last one has an umbrella blocking rain.

Telehealth for behavioral health care

Preparing patients for telebehavioral health

Here are some steps to help prepare patients for their behavioral telehealth appointment.

Obtaining informed consent

Most states require your patient’s official informed consent before you can provide treatment using telehealth.

Protecting patients’ privacy

Privacy is especially important for behavioral health care services.

Creating an emergency plan for telebehavioral health

Always make a plan in case of an emergency or patient crisis during a telebehavioral health visit.

More information:

How can I use telehealth for substance use disorder? — Health Resources and Services Administration

How do I use telehealth for behavioral health care? — Health Resources and Services Administration

Preparing patients for telehealth — Health Resources and Services Administration