U.S. flag

An official website of the United States government

Telehealth for behavioral health care

Preparing patients for telebehavioral health

It is always important that patients come prepared for their appointment and know what to expect. There are some basic steps to preparing patients for their telehealth appointment, as well as a few other important tasks for remote behavioral health visits.

Most states require your patient’s official informed consent before you can provide treatment using telehealth.

Privacy is especially important for behavioral health care services. You should understand the potential risks to ensure patients’ information is secure.

Always make a plan in case of an emergency or patient crisis during a telebehavioral health visit.