Prepare students, parents, and guardians for school-based telehealth
You will want to provide students, parents, and guardians with details about the telehealth services offered at the school.
On this page:
Attending a school-based telehealth appointment
Explain that the only difference in experience is that the health care provider and patient are in the different rooms. The patient should still:
- Listen and pay attention to the provider.
- Answer all questions as best they can.
- Ask questions if they do not understand something.
- Provide insurance or other information for records before the appointment.
Other tips for successful telehealth appointments
- Test all technology before the appointment to fix any problems.
- When introducing new technology to the patient, make sure they can practice using it.
- Make sure that patients and parents or guardians understand the confidentiality of visits. Explain privacy and security requirements.
More information
Patient resource: Can I use telehealth at school? — Health Resources and Services Administration
Preparing patients for telehealth — Health Resources and Services Administration