Types of trainings for telehealth
There are many types of trainings available to help learn the basics of telehealth delivery or enhance the skillsets of those already familiar with telehealth.
Below is a list of common training types used by telehealth professionals.
Types of trainings
If staff members have little to no experience using telehealth, an introductory training is a great place to start. Depending on the course syllabus, trainees may learn the basics of telehealth technology and equipment, compliance and regulations, reimbursement and how to establish a telehealth workflow.
Digital communication skills
Gathering information from a patient during an in-person visit allows for auditory and visual cues that may be more difficult to identify through telehealth. Digital communication trainings help providers and other staff learn effective means of interviewing and examining patients virtually.
Providers and staff need to acknowledge the unique elements of every patient’s identity to give them the best telehealth care possible.
Cultural humility training helps combat stigma and misinformation surrounding traditionally underserved communities. By fully understanding the complexity of a patient’s daily life, you can support them in ways that are best suited to their needs.
How to find telehealth trainings
Hands-on, in-person training is the most effective way to get employees up to speed on telehealth. It allows your Education Manager to work side by side with staff and tailor curricula to your practice’s capacity.
However, high-quality virtual telehealth training courses can be found in a variety of places.
- The Events section of Telehealth.HHS.gov is updated regularly with free training opportunities
- The National Consortium Of Telehealth Resource Centers provides trusted training resources and toolkits at no cost to providers
- Your local health department or university medical center may also be a source for training materials