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Telehealth for older adults

Telebehavioral health

Explore these resources on using telehealth for behavioral health services for older patients.

Why use telehealth for behavioral health care for older patients?

As people age, life changes may impact their behavioral health. This may include coping with a serious illness or losing a loved one. These experiences can lead to depression, anxiety, or other disorders. Telebehavioral health may help older adults more easily connect with a provider.

Did you know?

Medicare patients can receive telehealth services for behavioral health care from anywhere. Medicare beneficiaries receiving behavioral health services (PDF) with telehealth make up 35% of visits to behavioral health specialists.

Common behavioral health needs for older patients

An estimated 15-25% of older adults (PDF) suffer from a behavioral health disorder. Nearly 60% of older adults with these conditions may go without any form of treatment. Symptoms may include:

  • Changes in mood, energy level, or appetite
  • Difficulty sleeping or sleeping too much
  • Increased worry or feeling stressed
  • Anger, irritability, or aggressiveness
  • Ongoing headaches, digestive issues, or pain
  • Thoughts of death or suicide or suicide attempts
  • Engaging in behavior that is concerning to others
  • Seeing, hearing, and feeling things that others do not

Telehealth provides a safe and convenient option for older patients. Patients can receive behavioral health care from the comfort of their homes. Older patients may benefit from the telebehavioral health services for:

  • Medication monitoring
  • Group therapy to help cope with difficult life stages
  • One on one therapy to address feelings of loneliness

Patient resources

How do I use telehealth for behavioral health care? — Health Resources and Services Administration

Tips for using telehealth for behavioral health (PDF) — Health Resources and Services Administration

Emergency plan for telebehavioral health

You need to have a plan in case of a potential crisis when using telehealth for behavioral health care. Discuss the following:

  • Confirm patient location and contact information at the start of every visit
  • Obtain contact information for support person(s) and other providers who are seeing the patient
  • Establish plan with the patient if disconnected or an emergency occurs or is suspected

More information

Creating an emergency plan — Health Resources and Services Administration

Licensure for behavioral health — Health Resources and Services Administration

Prescribing controlled substances via telehealth — Health Resources and Services Administration

Telehealth for behavioral health care best practice guide — Health Resources and Services Administration

Older adults and mental health – National Institute of Mental Health

Planning for older adults — Substance Abuse and Mental Health Services Administration

Technology transfer center resources for older adults Substance Abuse and Mental Health Services Administration

Healthy aging — U.S. Department of Health and Human Services