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For providers Billing for telehealth during COVID-19

Medicare payment policies during COVID-19

The Centers for Medicare & Medicaid Services has expanded coverage for telehealth services and providers during the COVID-19 public health emergency.

Telehealth policy changes

The federal government announced a series of policy changes that temporarily broaden Medicare coverage for telehealth. The Consolidated Appropriations Act of 2023 extended many of the telehealth flexibility waivers that were passed under Consolidated Appropriations Act of 2022 through December 31, 2024.

The Department of Health and Human Services extended the COVID-19 public health emergency (PHE).

Some important changes to Medicare telehealth coverage and reimbursement under the Consolidated Appropriations Act of 2023 include:

  • Location: No geographic restrictions for patients or providers
  • Eligible providers: All health care providers who are eligible to bill Medicare can bill for telehealth services, including Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs)
  • Eligible services: See the list of telehealth services from the Centers for Medicare & Medicaid Services
  • Cost-sharing: Providers can reduce or waive patient cost-sharing (copayments and deductibles) for telehealth visits
  • Licensing: Providers can furnish services outside their state of enrollment. For questions about new enrollment flexibilities, or to enroll for temporary billing privileges, use this list of Medicare Administrative Contractors (MACs) to call the hotline for your area
  • Modality: Audio-only coverage for approved services can continue to be reimbursed through to December 31, 2024.

For guidance on billing and coding Medicare claims during COVID-19, see:

For details about Medicare waivers and flexibilities in effect, see:

For changes announced in the 2023 Physician Fee Schedule, see:

Have a question?

Contact the staff at the regional telehealth resource center exit disclaimer icon  that’s closest to you for help with your telehealth program.

Last updated: January 23, 2023

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