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Finding telehealth options

Quick tips

Think you might have COVID-19?

  • Try these free online screening tools to enter your symptoms and find out what to do next: CDC Coronavirus Self-Checker or COVID-19 Screening Tool exit disclaimer icon .
  • COVID-19 testing is available for free at health centers across the country, even if you don’t have health insurance. Additional testing sites may be available in your area — contact your doctor or local public health department for more information.

Do you have COVID-19?

  • You may be able to get free or reduced cost treatment for COVID-19 related-symptoms. Ask your doctor or health insurance company about your options.

Talk to your doctor about telehealth options

Doctors of many specialties are now integrating telehealth into their practice.

Here are some questions to ask when you call:

  • Are you offering telehealth?
  • Is a telehealth visit a good choice for my health condition?
  • How do I schedule a telehealth visit?

Find telehealth options through your health insurance

Your health insurance company can help you find doctors who provide telehealth. They can also help you find telehealth companies who mainly operate through web-based portals or apps that can be downloaded onto your phone.

To find out about your options, check your insurance company’s website, see if they have a mobile app, or give them a call.

Find a health center

Health centers provide services regardless of patients’ ability to pay and services are charged on a sliding fee scale. Use this tool to find health centers that offer telehealth and free COVID-19 testing.

Health centers offer quality care to people with:

  • No health insurance
  • Medicaid
  • Medicare
  • Private health insurance

Find on-demand telehealth options

Try this Digital Health Directory exit disclaimer icon  to find telehealth companies that allow you to make on-demand appointments with a doctor. Some services can be reimbursed by health insurance and some don’t require health insurance but charge an out-of-pocket fee.

Disclaimer: This list does not constitute an endorsement, certification, or recommendation of specific technology, software, applications, or products.

Emergency hotlines

  • For help with mental and/or substance use, visit the SAMHSA Helpline or call 1-800-662-HELP (4357).
  • For help if you’ve swallowed, splashed, or gotten stung by something, visit the Poison Control Hotline or call 1-800-222-1222.
Last updated: September 22, 2020