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Why use telehealth?

Connecting with your health care provider online is a great way to get the health care you need from the comfort and safety of your home.

Illustration of a health care provider shown sitting in his office, displayed on an upright tablet device. The doctor uses a stethoscope to listen to the heartbeat of a small child sitting on a woman’s lap, outside of the tablet, in another location.

What does telehealth mean?

Telehealth — sometimes called telemedicine — lets you see your health care provider without going to their office. You can have a telehealth visit online using your computer, tablet, or smartphone. Telehealth care allows you to:

  • Talk with your health care provider on the phone or using video.
  • Send messages with your health care provider safely.
  • Track your health care using technology so you can share information like your blood pressure with your provider.

Tip: Are you new to telehealth? Get tips and information on the basics of telehealth (PDF).

Learn how to use telehealth to connect virtually with your health care provider.

What are the benefits of telehealth?

Having a telehealth visit is just like a regular visit, but you are in one place and your health care provider is in another. While you may need to see your health care provider in person sometimes, telehealth has many benefits.

  • It keeps you and others from getting sick by being close to each other.
  • You can see your health care provider anywhere: home, work, or even your car.
  • It saves time because you don’t need to travel, take time off, or find someone to watch your kids.
  • You may get an appointment faster.
  • You have more choices. You can have a visit with a health care provider who may be far from you.

Telehealth may not be right for everyone or every health care condition. Always talk to your health care provider if you have questions or concerns.

How can I get comfortable with telehealth?

You should feel confident with telehealth. This is important to make sure you get the best care possible.

Pick a provider that makes you comfortable. Your health care provider should be someone you trust. They should make you feel welcome no matter who you are or where you are from. If you speak another language, you can find a provider who speaks your language or use a translator. Using telehealth can give you more choices.

More information:

6 ways to power up your health with telehealth: know your health care options (PDF) — Health Resources and Services Administration

How telehealth helps patients access care (video) — Health Resources and Services Administration

Types of telehealth services (video) — Health Resources and Services Administration

What can be treated through telehealth? — Health Resources and Services Administration

What to expect from a telehealth visit (video) — Pacific Basin Telehealth Resource Center