Getting help with access
Even if you might like to try telehealth, other challenges may get in the way of easily accessing online services.
I don’t have health insurance
Since the COVID-19 pandemic, more people qualify for financial assistance and lower premiums on health insurance plans. Most customers can qualify for a plan that includes doctor visits, prescription medications, and preventive services for $10 per month, or less.
- Visit HealthCare.gov
- Check your state’s website to see if they have their own insurance marketplace
- See if you qualify for Medicaid or the Children’s Health Insurance Program (CHIP)
- Find a health center near you
I don’t have internet access
If you have access to broadband internet service, but cannot pay the full cost, you may qualify for Lifeline , a program that will apply up to $9.25 to your phone or internet service.
If your doctor uses a secure, password-protected portal, you may be able to access telehealth services at libraries, community centers, or other places offering internet access to the public. Video or phone discussions may not be advisable in a public environment, however.